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New National Assurance Company Ltd
New National Assurance Company Ltd: Proper
Proper - General Information

New National Assurance selected FSP Solutions as their preferred and exclusive channel to sell and market their Proper product offering. All FSP Solutions broker members have automatic access to this very competitive and comprehensive personal lines product. Normal regulated commissions will apply and brokers may charge their normal policy fees. A once off start-up fee applies to all new policies. The Proper product will have included as a standard feature our comprehensive emergency assist backed by Affinity products.

Applicable Processes

FSP Solutions facilitates the entire processes from quotations to general client services. Broker members working via our system will have the further benefit to process quotations via the internet and send their acceptance instructions to our underwriting team.

Quoting, underwriting, issuing of schedules, collections, commission payments and client services will be facilitated through FSP Solutions.

FSP Solutions manages the claims functionality. Please take note that FSP Solutions are bound to service excellence to members and clients alike.

The normal important telephone numbers apply for sales, underwriting, client services and claims.

Please take note ---All policy underwriting, client services and claims processes may only be concluded between clients directly and staff employed through FSP Solutions. This policy must be followed in terms of our mandate with the insurer at all times.

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