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About Santam

Santam is the leading short-term insurer in South Africa with a market share exceeding 20%.

We offer clients a wide variety of highly specialised products and services. Our core business has been the same for more than 87 years - to take care of our clients' insurance needs. This is embedded in providing short-term insurance products and services aimed at specific markets, as well as using and optimising our broker network as the main delivery channel.

The company focuses on the corporate, commercial and personal markets.

Client contact centres in all the main cities make it convenient for the client and broker to manage their insurance affairs. We provide multiple points of entry, so they can choose if they want to conduct their business personally, telephonically or electronically via our website. Our extranet allows brokers electronic access to our insurance support systems.

With 95% of our business coming from brokers , they are Santam's lifelines. More than 60 Santam offices in South Africa and Namibia support our network of about 7 500 intermediaries. We have various initiatives in place to confirm our commitment to a long-term relationship with our business partners .

Santam also has two world-class call centres in Cape Town and Johannesburg respectively. Highly trained consultants assist brokers and clients with, amongst other, insurance quotes and policy amendments.

With assets totaling more than R12 billion, a countrywide infrastructure and broker network and more than 650 000 policyholders, our yellow umbrella is truly covering South Africa . Santam also has business interests in Zimbabwe , Malawi and Zambia . We hold strategic investments in various companies in the insurance industry, including the subsidiary Santam Namibia Ltd.

 

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